CONTACT MATT
FREQUENTLY ASKED QUESTIONS
Can I get a refund if I miss the event?
Tickets are non-refundable since each event is a unique, live experience with Matt. The good news is there are always more opportunities to join! See upcoming Online Group Readings and LIVE events at MeetMattFraser.com.
I didn’t get my login link — what should I do?
When is the VIP Meet & Greet?
The VIP Meet & Greet takes place 2 hours before the show. Look for a VIP check-in booth at the venue, and watch your email — full instructions are sent 24 hours before the event.
Does Matt offer private readings?
Matt doesn’t offer private one-on-one readings. The only way to experience a reading with him is at his Online Group Readings or LIVE events, where everyone has a fair chance to connect with Spirit. However, Matt’s mom, Angela Fraser, does offer private sessions. You can learn more about her by visiting MeetAngelaFraser.com.
What time zone are the online events in?
All online events are scheduled in Eastern Standard Time (EST). You can convert to your local time zone here: Time Zone Converter.
Can I transfer my ticket to another event?
No, tickets are only valid for the date and time you purchased.
Do my friends or family need their own ticket?
No extra ticket is needed if you’re watching together on the same device. If they want to join on a separate device,they’ll need their own ticket and unique link.
